最新模型
Salesforce Koa Generates Training Environments from Workflow Specifications, Teaching a 120B Model to Operate CRM Tools
Using Nemotron 3 Super as its foundation, Salesforce trained Koa, its first CRM reasoning model, through synthetic enterprise scenarios, SFT, and GRPO. It delivers clear improvements in multi-turn tool use, but the paper acknowledges that its overall performance still trails the strongest frontier models, while the official claim of “three times fewer errors” comes from Salesforce’s own CRM benchmark.